Customer's Satisfaction is our Prime priority. Keeping customer's trust in mind, we devised our refund/replace policies very convenient and easy. Here are major point of our policy.
1. wishhub.pk care of our customers and we provide 3 days Money Back Guarantee in case your product is eligible for a refund, you can get your preferred refund method at our web site. The shipping fee will not refund along with the amount paid for your returned product.
2. The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned is after we have received your product (3-5 working days) and it has undergone a quality control (1-2 working days)
3. We give you warranty that changed the way online shopping was being done in Pakistan. We are not just the trend setters but the first store in Pakistan to have a fully functional Returns policy & refund policy and most importantly made other stores follow this trend in order to confirm the safety of our & other customers across Pakistan.
4. wishhub.pk has a refund policy for all our products so you can be sure that the item you have purchased online has no manufacturing fault or defects then we will give you a refund. Note:- Delivery Charges are not refundable.
5. If you don't like the item or dissatisfied with item, and want to replace & refund, so no don't worry. We will happily replace & refund the product. We are including in top store in Pakistan to have a fully functional Returns policy & refund policy across Pakistan.
6. If the product is not working properly, we recommend you to please call on our official number 0304-111-6200 and register your complaint. Our Technical team will call you back, enquire about complaint, brief/guide about complete operational procedure. Most probably, it will start working because we send all products after testing.
7. In case, if the product is faulty, we request to please repack it in original box with all accessories, share its pictures on whatsapp 03004-111-6200 with us. We will send brand new product to you free of cost, and the rider who deliver new product, will collect faulty product from you. You don't need to face any hassle while shopping from us. wishhub.pk will bear all shipping costs.
8. * Electronics products only have Exchange policy; Electronics products are non-refundable.